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✌🏼 Delivery £8.95 for 6 Bottles | FREE 12+ Bottles
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Shipping policy

Delivery

  • Although we make every effort to ensure orders are delivered on time, all delivery dates and times are estimates and not guarantees. We always do our best to get our orders out on time and if you have any questions, please do not hesitate to get in touch.

  • We are conscious of our environmental impact and reuse grower packaging where possible and appropriate to the delivery method. You can help us by ordering unmixed cases of 6 bottles! Otherwise, in most cases, wine will be repacked in transit-safe recyclable packaging. Our use of plastic is minimal.

  • Our couriers may ask for signature and / or proof that the recipient is over 18 on delivery. This helps to protect you and us, so please help them. If you agree to have your wine delivered without signature, or left in an unsecured location (e.g. shed, neighbour, porch), responsibility for completed delivery passes to you and we will accept the assurance of our courier that delivery has been completed.

  • If your order or part of your order is broken in transit, we will issue a refund for the broken items or arrange a replacement. Should your order arrive damaged we ask that you either refuse the entire delivery or note down the damage with the delivery driver when receiving the goods. If you sign for the goods without doing this, we will assume they have been received in good condition.

  • If the wrong products are delivered to you in error, we will replace them (provided we can still supply the product(s) from stock) or have them returned to us and issue a refund. You will not be liable for any additional delivery charges.

  • If you are not able to receive delivery and you do not rearrange it with our courier within their specified time frame, your order may be returned to us. Should this happen, we reserve the right to charge you for any subsequent delivery attempts.

  • If you arrange to collect your order from our offices, we ask that you bring photographic ID and the card used to pay for your order. Without these, we will not release the goods. If you do not pick your order up within one month of purchase, the order will be cancelled, the stock will be returned to our warehouse and you will be refunded.

Delivery Charges

  • We use a variety of couriers to safely deliver your wines, including our own full-time driver. All orders are tracked. Delivery to the UK mainland is free for orders of more than 12 bottles. Delivery for fewer than 12 bottles is £7.95. We are happy to provide a bespoke quote for deliveries to Northern Ireland, the Highlands and Islands or worldwide. These prices change regularly so please contact us for an exact quote.

We aim to deliver all orders placed before 11am from Monday to Friday within 2 working days. If you require a special delivery, please get in touch for a quote.